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  • Arrival & departure
    Our rooms are available from 3 p.m. on the day of arrival and until 10 a.m. on the day of departure.
  • pharmacy
    A pharmacy is located in the medical center on Granitzerstr. (see local map). You can reach the pharmacy on-call service on 0800/ 00 22 833.
  • doctor/emergency service
    Information about the doctors on call can be obtained from the rescue control center 112. You are also welcome to contact our reception team here 116 117.
  • Elevator
    In the event of an emergency, please press and hold the emergency button for 3 seconds. You will be connected.
  • Excursions from A – Z
    Not every day can be a beach day or a sunny day. For this reason, our guests receive suggestions for their alternative daily schedule.
  • Car & Parking
    Parking spaces are located directly at the house and are signposted. There are also parking spaces for our guests, with the same driveway to the EDEKA car park, on the left behind the barrier. You open the barrier with your key card. When leaving the car park, the barrier opens automatically.
  • cot
    You are welcome to borrow a cot if available. Please contact the reception.
  • bathroom stool
    Available on request at reception.
  • ATM
    You will find the nearest cash machine about 4 minutes' walk from the hotel on Granitzerstrasse.
  • bed
    If the mattress is too hard for you, we will be happy to provide you with a "topper" (mattress pad) on request and subject to availability. If the mattress length of 2.00 m (only possible in our comfort double rooms) is not enough for you, we will be happy to provide you with a bed extension of 20 cm on request and subject to availability. Please contact reception with your requests.
  • duvet/pillow
    We will be happy to provide you with an extra one. Please contact the reception.
  • "Please clean"
    We are happy to clean your room upon request. Please hang the "Please clean" sign on the door by 9:30 a.m. Our room cleaning takes place from 9:30 a.m. to 2:00 p.m. There is no cleaning on Sundays. Our room categories studios, family suites and apartments do not include room cleaning. If you wish, we can clean your room. Please report to the reception. In the "Donnerkeil" and "Hühnergott" houses, cleaning utensils are located on the sides of the respective hallways.
  • Flower
    Reception will be happy to take your order. What is important is the prize, the occasion and when and how it is to be presented.
  • fire hazard
    In the event of a fire, please follow the escape route plans posted in the building or in your room. Never use the elevator. Fire extinguishers are located on each corridor.
  • Stamps/postcards
    Our guests can purchase and post postcards and stamps from us.
  • iron and ironing board
    You are welcome to borrow these utensils if they are available. Please contact the reception.
  • Bus, train & ferry connections
    Brochures for the current departure times are available at reception. Changes usually come at short notice by email (e.g. failures due to storms).
  • Coffee shop
    The Hof-Café is leased externally and is open from May to September, weather permitting.
  • bike rental
    The closest bike rental is in Seepark; the rental station (
  • Photocopies/printouts via email
    Can be crafted at reception. We charge a fee of €0.20 per sheet for this.
  • hair dryer
    Hair dryers are in every room. These can also be borrowed free of charge from reception.
  • breakfast
    For guests who have booked a room category including breakfast. You can enjoy our extensive breakfast buffet, which has been awarded the "Best Breakfast" seal of quality, daily from 7:30 a.m. to 10:00 a.m. in the breakfast room. Regarding allergies (gluten/lactose), please contact our service staff. Room categories that do not include breakfast (such as studios, family suites and holiday apartments) can book breakfast on request. Please contact the reception.
  • lost property
    Found items will be kept by us for 6 months. They will be sent to the guest upon request and at their own expense and risk.
  • beverages
    Mineral water is available for a fee of €2.20 per bottle at reception or in some rooms.
  • luggage service
    We are happy to offer you a luggage service by prior arrangement.
  • Secured luggage storage
    We do not offer this service.
  • coupons
    Are you still looking for a suitable gift? Perhaps a special arrangement for your loved ones? We would be happy to give you more information at reception. Visit our homepage and our voucher shop.
  • change of towels
    Have a safe holiday, relax, enjoy and do good. *Towel change like at home - decide for yourself *Reduce carbon footprint *Room cleaning only on request *Thank you for being environmentally conscious We wish you a safe and carefree stay. *Hang the green cleaning card by 9:30 a.m. in front of the door. *No room cleaning on Sunday! If you do not wish your room to be cleaned, but need a fresh towel, please come to reception. Here we have clean towels ready for you.
  • Rear entrance Park Hotel Sellin
    As soon as the reception is no longer manned, enter the hotel through the back entrance with your key card.
  • hotel service
    On request, we can provide hotel service (except Sundays) in the "breakfast included" categories.
  • dogs
    Are allowed on request. However, your dogs are not allowed in the breakfast room.
  • Hygiene products
    Please contact our reception to see our offer.
  • Internetzugang
    Park Hotel Sellin (Haupthaus) Zimmer von 006 bis 009 Netz: Parkhotel mobil und Passwort: Ostseestrand Zimmer von 001 bis 313 Netz: Parkhotel19 und Passwort: Parkhotel19 Haus "Donnerkeil" Zimmer von 25 bis 48 Netz: Donnerkeil und Passwort: Parkhotel19 Kostenloser WLAN Zugang in allen Bereichen des Hotels und des Hauses "Donnerkeil"
  • International socket adapter
    Please report this directly to the reception.
  • spa administration
    Info point: Seeparkpromenade 1 - Tel.: 038303/ 16 222 Head office: Warmbadstr. 4 - Tel.: 038303/ 16 0
  • spa card
    Issued, calculated and paid for on the day of arrival. Pay in cash, by EC, VISA, MasterCard or Maestro.
  • Charging cable/ adapter
    Please contact the reception for further requests.
  • Charging station for electric cars
    Our parking lots have three Tesla charging stations.
  • sewing kit
    Located in your room or please contact reception.
  • emergency call
    Police: 110 Fire department: 112 Doctor/ on call: 116 117 Pharmacy/ on-call service: 0800/ 00 22 833 Dentist/ on-call service: 01805/ 92 46 68 Vet: 03838/ 23 323 or: 03838/ 22 694 Hospital: 03838/ 390 Reception: 038303/ 920 On-call telephone (after 6 p.m./10 p.m. to 8 a.m.): 0151/ 143 166 61
  • post
    Outgoing mail can be handed in at reception. We will deposit mail that we receive for you at reception.
  • Park
    We charge €5.00 per car/day for using the car park. A reservation is not necessary as there are enough parking spaces available.
  • invoice
    You can pay your hotel bill in cash, by EC, VISA, MasterCard or Maestro.
  • umbrella
    You are welcome to borrow an umbrella during your stay. Please contact the reception for this.
  • repairs
    Defects reported by guests or staff will be reported to the caretaker and dealt with promptly.
  • reception
    Our reception is open daily. Out of season times may vary. In high season from 8:00 a.m. to 8:00 p.m. If the front entrance is closed, please use the back entrance with your key card.
  • Locker/ safe
    Valuables and sums of money up to €1,000 can be deposited in the hotel safe at reception. The comfort rooms have their own safe.
  • shoeshine sponge
    Located in your room or please contact reception.
  • Swimming pool AHOY
    For more information, please contact the reception.
  • Sun terrace
    You don't want to go to the beach and still want to relax and unwind in the sunshine and nice weather? Our sun terrace on the ground floor is ideal for this.
  • games
    At the reception we have various collections of games for our guests, which you can borrow free of charge. The games are already present in the family suites.
  • daily newspapers
    Daily newspapers are not available in the hotel. A large selection is offered in the "EDEKA" supermarket from 8:00 a.m.
  • taxi/transfer
    You can get information at reception. Telephone Mönchgut taxi: 038303/ 85 045
  • Telephone (hotel telephone only partially in the rooms)
    From your room, you can choose any call yourself. To do this, please dial the "0" first and then the desired number. These calls are chargeable and charged per unit (€0.20) to your hotel bill. You are also welcome to be called directly: 038303/ 922 + your room number. The rooms on the ground floor have the number on the telephone display. To reach other guest rooms, simply dial the corresponding room number. In the "Donnerkeil" and "Hühnergott" houses, calls can only be made from your own telephone.
  • Laundry/cleaning/dry cleaning
    Please contact the reception staff
  • WLAN
    Park Hotel Sellin (Haupthaus) Zimmer von 006 bis 009 Netz: Parkhotel mobil und Passwort: Ostseestrand Zimmer von 001 bis 313 Netz: Parkhotel19 und Passwort: Parkhotel19 Haus "Donnerkeil" Zimmer von 25 bis 48 Netz: Donnerkeil und Passwort: Parkhotel19 Kostenloser WLAN Zugang in allen Bereichen des Hotels, des Hauses "Donnerkeil"
  • Wake-up call (hotel only)
    Tell reception what time you want to wake up. The wake-up call is made automatically via the room telephone.
  • Königsstuhl Nationalparkzentrum und UNESCO-Weltkulturerbe
    Der Königsstuhl ist die berühmteste Kreidefelsformation der Stubbenkammer im Nationalpark Jasmund auf der Insel Rügen.
  • Störtebeker Festspiele
    Große Freilichtbühne für Abenteueraufführungen mit Stunts, Pferden, Feuerwerk, Adlershow und Restaurant.
  • Oldtimer Museum
    Das Oldtimer Museum Rügen, vorher Eisenbahn & Technik Museum Rügen, ist ein Auto- sowie ein Eisenbahnmuseum unweit des denkmalgeschützten KdF-Baus Prora auf Rügen.
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